Terms of Use
Welcome to One Life Trips! By accessing or using our website, reading our travel content, or booking our experiences, you agree to these Terms of Use. Please read them carefully before using our site or services.
1. Who We Are
One Life Trips (“we,” “our,” “us”) is a travel media platform and experience provider. We share travel guides, stories, photography, and tips, and we also offer curated tours, excursions, and cultural experiences in Marrakech and other cities in Morocco.
2. Acceptance of Terms
By using our website, engaging with our content, or booking a service, you confirm that you:
- Are at least 18 years old, or have permission from a parent/guardian.
- Agree to be bound by these Terms of Use and our Privacy Policy.
3. Content & Services We Provide
Our website includes:
- Travel articles, blogs, photographs, videos, and recommendations.
- Information about destinations, culture, and travel tips.
- Tours, excursions, and custom travel experiences.
- Affiliate links to recommended products, services, or booking platforms. If you make a purchase through these links, we may earn a commission at no extra cost to you. We only recommend items or services we believe are genuinely useful or relevant to travelers.
4. Bookings & Payments
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A booking is only confirmed once you receive written confirmation from us.
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Payment terms will be clearly provided before booking.
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Payments are processed securely through our trusted payment provider — we never store payment details.
5. Cancellations & Refunds
For our day tours and activities, you may cancel your booking up to 24 hours before the scheduled start time (local time) for a full refund. Cancellations made within 24 hours of the start time are non-refundable. Different cancellation policies may apply for multi-day tours, private experiences, or third-party services, and these will be clearly stated at the time of booking.
6. User Responsibilities
By using our site or services, you agree to:
- Provide accurate information when making bookings or inquiries.
- Respect local laws, customs, and cultural norms while traveling.
- Not copy, republish, or distribute our content without written permission.
7. Intellectual Property
All content on our site — including articles, photographs, videos, designs, and branding — is owned by or licensed to One Life Trips. You may not reproduce, share, or use it commercially without our prior written consent.
8. Limitation of Liability
We are not liable for:
- Inaccuracies in travel information due to changes in local conditions.
- Losses, damages, or delays caused by third parties, weather, or other events beyond our control.
- Personal injury, illness, or loss of belongings during trips unless directly caused by our negligence.
9. Third-Party Links & Services
Our site may link to external websites or reference third-party services. We are not responsible for their content, accuracy, or privacy practices.
10. Changes to These Terms
We may update these Terms from time to time. The most recent version will always be posted on our website.
11. Contact Us
Email: guests@onelifetrips.com
Phone/WhatsApp: +212 611-300-570