Privacy Policy

1. Introduction

At One Life Trips (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

2. Scope of This Policy

This policy applies to:

  • Visitors browsing our website

  • Clients booking tours, excursions, or travel packages

  • Individuals contacting us with inquiries or requests for information.

3. Information We Collect

We may collect personal information such as your name, contact details, booking preferences, and any dietary or accessibility requirements. We may also collect limited technical data, such as your IP address and browsing activity, through cookies and analytics tools. Payment details are processed securely by our trusted payment provider and are never stored by us.

4. How We Collect Information

We collect information:

  • Directly from you through booking forms, inquiry forms, and email or phone communications.
  • Automatically through cookies and analytics tools when you use our website.
  • From trusted travel partners (such as online travel agencies) when needed to complete your booking.

5. How We Use Your Information

We use your information to:

  • Confirm and manage your bookings.
  • Arrange travel services such as transportation, accommodation, and guided tours.
  • Provide personalized recommendations and travel advice.
  • Send booking confirmations, itineraries, and important updates.
  • Respond to your questions or requests.
  • Comply with legal or regulatory requirements.

6. How We Share Your Information

We do not sell your personal data. We only share it when necessary to provide our services, such as with:

  • Trusted travel partners and service providers (e.g., hotels, transport companies, tour guides) to fulfill your booking. 
  • Payment processors to handle secure transactions. 
  • Government authorities when required by law.

7. Data Security & Retention

We protect your information with secure servers, encryption, and restricted access. We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete the personal data we hold about you.
  • Withdraw consent for marketing communications.
  • Request a copy of your personal data.

To exercise your rights, contact us at: guests@onelifetrips.com.

9. Cookies & Tracking

Our website uses cookies to:

  • Improve your browsing experience.
  • Analyze site traffic.
  • Provide relevant offers.

10. Contact Us

If you have questions about this Privacy Policy, please contact:
Email: guests@onelifetrips.com
Phone/WhatsApp: +212 611-300-570